The Butler manages everyday expenses and running of the property. A Butler will be charged with household upkeep, supervision of staff, and hosting of guests. He/She manages budgeting, the hiring and dismissal of staff, and ensuring the pristine maintenance and running of the household.
Key Responsibilities
- Provides excellent customer service
- Maintains cleanliness of all facility spaces
- Greets guests upon arrival
- Ensures the consistent appearance of spaces across the facility
- Fosters a welcoming environment for guests
- Anticipates and meets a wide array of guest needs
- Assists with planning and delivering complementary services
- Notes special guest accommodations
- Processes transactions, including check-ins, using point of sale system
- Maintains working knowledge of facility floor plan, including emergency exits
- Inspects facility spaces before guest arrival/following the departure
- Furnishes emergency plan upon request
- Updates guest records as necessary
- Assists with replenishing inventory, including cleaning supplies and dishware
Job Requirements/Qualifications:
- A high-school diploma or GED qualification
- Diploma in hospitality, catering, or culinary arts
- Associate’s or bachelor’s degree in hotel management is advantageous
- Certification in Safety Management or Food Safety a plus
- Knowledge about wines, cookery, and dining protocols
- Expert in planning, purchasing, and maintaining supplies and inventories
Skills needed for this role
The Butler must have efficient multitasking and organizational skills, strong interpersonal communication skills. He/She must have the ability to delegate activities and manage others and must have outstanding client-relations skills and professionalism.
Career Level
1-4 Years Experienced Employee
Job Specializations
Hospitality