A Chief Administrative Officer (CAO) is a high-level executive who supervises the daily operations of a business and is ultimately responsible for the performance of the departments they manage. Found across all industries and in both the non-profit and publicly traded sectors, these management professionals are experts at making businesses function efficiently.
Key Responsibilities
- Works with executives to identify gaps in administrative processes
- Recruits, hires, and trains upper level company executives
- Plans, implements and manages company’s strategy and planning
- Addresses and resolves any issues or problems with company performance
- Builds and nurtures relationships with clients and potential business partners
- Develops and implements policies and procedures for departments and teams
- Knowledge of operational characteristics, services and activities of municipal administration and organization
- Conducts formal and informal presentations for staff and executive team members
- Reports and presents documented reports to the Chief Executive Officer and other top executives
Job Requirements/Qualifications
- Bachelor’s and Master’s degree in business administration, public administration or a related field
- More than 5 years experience in operations management
- Familiarity with financial management principles
- Experience with fiscal planning, budgeting and reporting
- Oversees execution of advertising campaigns and other promotional events
- The ability to handle the stress of a high-powered position
Skills needed for this role
The Chief Administrative Officer must possess detailed knowledge of a company’s mission and goals and Demonstrates specific knowledge of company products and services.He/She should be capable of conducting independent market research and must demonstrate excellent customer service and interpersonal skills.
Career Level
Supervisory
Job Specializations
Administrative, Public Administration