The Document Controller is responsible for maintaining organized and updated documents for a business. His/Her duties include using document management software to upload or scan paper documents, retrieving documents for authorized personnel and ensuring document storage to comply with laws and regulations.
Key Responsibilities
- Manages the processes around documentation within the organisation
- Collects and registers all technical documents such as drawings and blueprints in the company’s system
- Conducts company audits to ensure documents are being followed
- Files documents in physical and digital records and ensure appropriate storage
- Trains employees in the company’s controlled document processes to ensure correct handling of documents from the ground up
- Manages the processes around documentation within the organisation
- Oversees document through its entire lifecycle (inception to archival)
- Implements submission of all documents within time and quality parameters
- Maintains confidentiality regarding sensitive documents
- Keep other personnel updated on new document versions and how to obtain access
- Communicates and collaborates with project managers
Job Requirements/Qualifications
- A bachelor’s degree in business administration, library management, or record management
- Proven work experience as a Document Controller or similar role
- Familiarity with the relevant regulations regarding document keeping and handling
- Proficient in computer software programs such as, word processors, spreadsheet programs, and database systems
- Detail-focused document organizing abilities
Skills needed for this role
The Document Controller should have the ability to prioritize, manage time well, multitask and troubleshoot. He/She must have strong interpersonal, communication and customer service since he/she will regularly communicate with internal and external business partners. He/She must be computer-savvy and well-versed in Microsoft Office products. Some employers also require experience with document control software, process map software, FTP clients, ISO, SharePoint and FileNet.
Career Level
1-4 Years Experienced Employee
Job Specializations
Administrative, Records Management