The Case Manager works under indirect supervision, provides comprehensive case management for chronically ill and/or disabled adults, children or adolescents and their families, to improve quality of life and maintain the highest possible ability to function within the community. He/She assesses patient needs, evaluating treatment options, creating treatment plans, coordinating care, and gauging progress.
- Communicates patient needs to a variety of care team members and follow up accordingly
- Maintains clients’ records by reviewing case notes; logging events and progress.
- Helps clients achieve wellness and autonomy
- Listens to clients’ concerns and providing counseling or intervention as required
- Maintains and reports applicable statistics regarding programs and client services.
- Accurately updates and maintains cases.
- Maintains the patient’s comprehensive clinical record through detailed documentation
- Prepares clients’ discharge by reviewing and amplifying discharge plans
- Promotes quality and cost-effective interventions and outcomes
- Bachelor’s degree in Nursing
- Proven working experience as a Case Manager or related field
- Certified Case Manager, preferred
- Background in health care, social work, mental health, disability care, substance abuse recovery, geriatric care, and long-term care.
- Current license, certification or registration
- Must have records maintenance skills.
Skills needed for this role
The Case Manager must have proficient computer skills including experience with Microsoft Excel, must have strong written and verbal communication skills and excellent clinical assessment and analytical skills. He/She must have the ability to assess mental status in clients and to develop individual treatment goals and plans.