« Job Descriptions

General Manager

The General Manager has overall responsibility for a business or a business unit within a larger organization. His/Her role is particularly common in large global or multinational organizations where businesses are organized along product lines, customer groups, or geographies.

Key Responsibilities

  • Oversees day-to-day operations, assigning weekly performance goals and assuring their completion, while accomplishing your own goals
  • Evaluates performance and productivity
  • Ensures the creation and implementation of a strategy designed to grow the business
  • Provides direct management of key functional managers and executives in the business unit
  • Performs market research and complex analysis of possible opportunities
  • Researches and identifies growth opportunities
  • Maintains project timelines to ensure tasks are accomplished on time
  • Resolves internal staff conflicts efficiently and to the mutual benefit of those involved
  • Oversees key hiring and talent development programs
  • Attends meetings, trainings, seminars and conferences

Job Requirements/Qualifications

  • An Associate’s degree in business administration, office management or a field related to the industry; Master’s degree in Business in preferred
  • Proven work experience as a General Manager
  • Knowledge of the philosophy, mission, leadership, and planning needs of the organization preferred
  • Proficiency in Microsoft Office Suite, Google Platform and Zoom
  • A proven track record of successfully leading and motivating diverse teams
  • Working knowledge of human resources processes

Skills needed for this role

The General Manager must have strategic planning skills, financial planning skills, interpersonal skills, and leadership skills. He/She must have strong working knowledge of operational procedures in the organization. He/She must also be able to support the development of a healthy internal culture that retains key employees and encourages their professional development.

Career Level


Job Specializations

Administrative, Operations