« Job Descriptions

Retail Manager

The Retail Manager runs the store successfully by working on the shop floor and he/she is also in constant contact with customers and staff. He/She is responsible for ensuring their staff give great customer service as well as monitoring the financial performance of the store.

Key Responsibilities

  • Maintains statistical and financial records
  • Manages stock levels and make key decisions about stock control
  • Completes store operational requirements by scheduling and assigning employees; following up on work results.
  • Promotes brands and auditing the performance of key product lines.
  • Manages all store operations and delegate responsibilities
  • Oversees pricing and stock control
  • Maintains awareness of market trends in the retail industry,
  • Ensures availability of merchandise and services by approving contracts and maintaining inventories.
  • Ensures that premises and service levels are maintained to company standards.
  • Manages appropriate levels of stock and purchases while staying on budget

Job Requirements/Qualifications:

  • Bachelors or Master’s degree in business administration, retail management or a related field; Master’s degree in the field is a plus
  • Successful previous experience as a Retail Manager for more than 5 years
  • Proven leadership skills and the ability to effectively manage others
  • Strong working knowledge of management best practices
  • effective leadership and the ability to motivate others

Skills needed for this role

The Retail Manager must have the ability to plan and prioritize workloads and delegate accordingly. He/She must have the capacity to grasp new concepts quickly and must have the ability to multitask and work under pressure. Having a well-developed commercial awareness and the desire to work as part of a team to generate fresh and innovative ideas are also required for this role.

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