« Job Descriptions

Shift Supervisor

The Shift Supervisor coordinates daily production activities in a company to facilitate high level productivity. He/She is responsible for achieving the desired end result of their company’s production processes. He/She also monitors the roasters to ensure that workers follow production schedules, and implement sanctions on workers who fail to abide by schedules.

Key Responsibilities

  • Supervises production line operation in accordance with company policies and procedures
  • Trains and coaches production line employees
  • Conducts employee performance reviews
  • Coordinates with Human Resources for appropriate staffing levels
  • Schedules and conducts shift meetings
  • Responsible for meeting shift production goals
  • Responsible for quality control
  • Ensures a clean and safe work area
  • Completes shift paper work
  • Assists in production as necessary

Job Requirements/Qualifications

  • A degree in business management or a related field
  • Thorough knowledge of health and safety protocols
  • Basic arithmetic knowledge to balance production cost, expenditure, and quantity
  • Technical know-how of production machines for effective operation

Skills needed for this role

The Shift Supervisor must have natural leadership abilities, excellent interpersonal and communication skills, computer literacy skills. He/She must also have excellent time management skills and the ability to problem-solve.

Career Level


Job Specializations

Administrative, Operations