The Social Worker works with specific groups of clients, including children, the elderly and families in crisis, and helps them to solve the problems they’re facing. He/She specialises in either adult or child social care. He/She needs to be able to work under pressure and understand other people’s viewpoints because clients may be vulnerable or in difficult situations.
- Identifies people and communities in need of help
- Recommends the best course of action for an individual and/or family.
- Assesses clients’ needs, situations, strengths, and support networks to determine their goals
- Organizes and manages packages of support to enable people to lead the fullest lives possible
- Helps clients adjust to changes and challenges in their lives, such as illness, divorce, or unemployment
- Assists clients in receiving services by telephone and in person.
- Researches, refers, and advocates for community resources, such as food stamps, childcare, and healthcare to assist and improve a client’s well-being
- Researches and advocates for appropriate public assistance resources for clients
- Develops and evaluates programs and services to ensure that basic client needs are met
- Bachelor’s degree in social work, psychology or sociology and other related field
- Appropriate state licensure for Social Worker
- Proven previous work experience as a Social Worker
- Experience working with clients that are affected by issues including neglect, child abuse, domestic violence, mental health, and parental substance abuse.
Skills needed for this role
The Social Worker must have strong observation, analytical and listening skills and the capacity to absorb legal and procedural information. He/She must have the ability to negotiate, mediate and interpret on behalf of service users. Having good organisational skills to work autonomously and plan meetings for a caseload of clients are also essential for this role.