The Technical Training Manager ensures that staff members receive the proper training to use computers and other forms of technology within the workplace. He/She prepares targets for continued learning and training so that employees will continue to develop their skills. He/She is responsible for identifying areas where additional training may be beneficial due to technological advancements and how to ensure that staff members are capable of using the latest software or equipment effectively.
- Designs and delivers of all systems learning and development solutions in conjunction with the relevant subject matter experts
- Communicates with the employees and discuss with them the technical issues all are facing.
- identifies the level of knowledge and experience the staff has and create appropriate programs designed to develop the necessary skills
- Leads training themselves through in-person classes or online instruction.
- Develops training manuals that target tangible results.
- Assess employees’ skills, performance and productivity to identify areas of improvement.
- Manages the production of program marketing material in collaboration with marketing team
- Ensures that training materials and programs are current, accurate, and effective.
- Formulates technical training needs to ensure that training solutions are proactive and support the strategic direction of the firm
- Bachelor’s degree Business, Human Resources, Finance or relevant field
- Proven experience as a Technical Training Manager or similar role
- Training & Development certification preferred
- Proficiency in Learning Management Systems (LMS)
- Good knowledge of training related software
- Highly computer literate with proficiency in MS Office and related business and communication tools.
Skills needed for this role
The Technical Training Managers must have strong analytical skills in order to assess the level of experience of staff and identify areas where training should be expanded. He/She needs analytical skills to determine how effective existing training programs are. Organizational skills are important because technical training managers need to put together training materials in a logical order so that students can follow the information.
Training and Development