Sales Associate will be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. Promptly resolve customer complaints and ensure maximum client satisfaction.
Key Responsibilities
- Ensures high levels of customer satisfaction through excellent sales service
- Assesses customers needs and provide assistance and information on product features
- Welcomes customers to the store and answer their queries
- Follows and achieves department’s sales goals on a monthly, quarterly and yearly basis
- Maintains in-stock and presentable condition assigned areas
- Remains knowledgeable on products offered and discuss available options
- Processes POS (point of sale) purchases
- Cross sell products
- Handles returns of merchandise
- Teams up with co-workers to ensure proper customer service
- Builds productive trust relationships with customers
- Complies with inventory control procedures
Job Requirements/Qualifications:
- High school degree; BS degree in Marketing or related field would be a plus
- Proven work experience as a Retail Sales Associate, Sales Representative or similar role
- Basic understanding of sales principles and customer service practices
- Working knowledge of customer and market dynamics and requirements
- Track record of over-achieving sales quota
- Hands-on experience with Point of Scale transactions
- Familiarity with inventory procedure
Skills needed for this role
Sales Associate must have solid communication and interpersonal skills, must have a proficiency in English and must be enthusiastic when dealing and talking with customers.
Career Level
1+ years of sales experience
Job Specializations
Sales and Marketing